Faq Spring Pad Covers

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TOP FREQUENTLY ASKED QUESTIONS

How do I know what size to get?

To figure out the pad size, all you need to know is your trampoline frame size. This is very simple:

  1. 1. Measure the width of your trampoline from outer frame, directly across in a straight line to the other side to get the diameter.
  2. 2. This measurement is the size pad to buy.
What is the safety padding made of?

Our padding is made from PVC plastic that has been UV tested to comply with the Australian Safety standards. This padding has been tested under a UV light for 5000 hours in order to pass. It is EPE foam water and mildew resistant and also has strong wide elastic band ties to keep the pad attached to the trampoline at all times.

What warranty do I have on the safety padding?

We offer an 18 month warranty on all parts. We are committed to having your family jumping for a very long time.

How long will it take to get my order?

Delivery depends entirely on where you live in Australia. We ship from our warehouse in Melbourne. Delivery time depends on your location. Click here to see more information on delivery times.

How long will the padding last?

This padding has been tested under a UV light for 5000 hours in order to pass the Australian Safety Standards Certificate. This ensures that your family will jump safely. Our padding warranty covers cracking and splitting. If it splits in the warranty period, we will replace it.

What do I do if the padding I ordered doesn't fit?

If you have ordered the wrong size padding, you can send the padding back to us for a refund. Please make sure you also send in your parcel a copy of your receipt or order details.